🛍️ Orders & Processing

Custom items (like our embroidered sweatshirts + tees) are made to order. Please allow 2–4 weeks for creation before shipping. Ordering early is always best — especially before the holidays when our queue fills up fast.

If you need help, email us right away at hello@woofandwonder.com and we’ll see what we can do.

Ready-to-ship items may be canceled within 24 hours if they haven’t shipped yet. Custom orders are final sale once production begins.

🔄 Returns & Exchanges

Custom embroidered items are final sale since they’re made just for you (and your pup). Ready-to-ship items may be exchanged within 14 days of delivery if unused and in original condition. Please email us at hello@woofandwonder.com to start the process.

If you're not completely satisfied with your purchase, you can return it within 14 for a full refund. Please ensure the item is unused and in its original packaging.

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🚚 SHIPPING

Yes! Woof & Wonder ships worldwide so pups everywhere can walk in style. Please refer to the information regarding international customs fees in our FAQ.

Possibly. Our prices include the product + shipping from our studio, but international orders may be subject to customs duties, taxes, or import fees once they arrive in your country. These are set by your local government and are unfortunately outside our control. We recommend checking your country’s import rules before placing an order so there are no surprises.