Shipping & Returns

Yes, we ship to PO Boxes and APO.

  • Once your package is scanned by the USPS, UPS or FedEx, you will receive an email with your tracking number.
  • If you did not receive a tracking number, please check your spam folder or email hello@woofandwonder.com.
  • Customer may return non-customized/personalized products within 15 business days in unused condition.
  • Please email hello@woofandwonder.com with your order number and details of your return.
  • Please note that we require customers to pay for return shipping.

Orders & Processing

  • All orders (minus custom orders) typically ship out within 1-5 business days, excluding weekends and holidays. During peak holiday seasons, orders may ship out around 6-8 business days.
  • Once scanned, you will receive an email with your tracking number.

Please email hello@woofandwonder.com as soon as possible. If your order has not shipped yet, we can complete your cancellation request.

  • Please email hello@woofandwonder.com immediately and provide your order number as well as the correct shipping address.
  • We are unable to change an address once an order is shipped. If the package is lost or returned, the customer is responsible for further shipping fees.