What We Collect

When you visit woofandwonder.com, we collect:

1. Device Information:

• Browser type and version
• IP address
• Time zone
• Cookie data
• Browsing patterns
• Site interaction data

2. Order Information:

• Name
• Email address
• Shipping address
• Billing address
• Phone number
• Order history

Note: Payment information is processed securely through our payment processors - we do not store any payment information on our servers.

3. Customer Service Information:

• Communications with our support team
• Service inquiries
• Support tickets

How We Use Your Information

We use this information to:

• Process your orders
• Ship your purchases
• Send order confirmations
• Communicate about products and services
• Improve our website experience
• Provide customer support
• Send marketing communications (with your consent)

What Are Cookies

Cookies are small text files stored on your computer or mobile device when you visit our website. They help make your browsing experience better by:

• Remembering your preferences and settings
• Keeping you logged in
• Understanding how you use our site
• Enabling essential shopping features
• Helping us improve our services

Types of Cookies We Use

1. Essential Cookies

• Purpose: Required for basic site functionality
• Examples: Shopping cart, checkout process
• Duration: Session to 1 year
• Can't be disabled as they're necessary for site operation

2. Performance Cookies

• Purpose: Help us understand how visitors use our site
• Examples: Page visit statistics, popular products
• Duration: 30 days to 2 years
• Can be disabled through browser settings

3. Functionality Cookies

• Purpose: Remember your preferences
• Examples: Language choice, region selection
• Duration: Up to 1 year
• Can be disabled through browser settings

4. Marketing Cookies

• Purpose: Track visitors across websites
• Examples: Display relevant advertisements
• Duration: Up to 2 years
• Can be disabled through browser settings

Cookie Duration

• Session Cookies: Temporary cookies that expire when you close your browser
• Persistent Cookies: Remain on your device for a set period (30 minutes to 2 years)

Managing Cookies

You can control cookies through your browser settings:

• Chrome: Settings > Privacy and Security > Cookies
• Firefox: Options > Privacy & Security > Cookies
• Safari: Preferences > Privacy > Cookies
• Edge: Settings > Privacy & Security > Cookies

Please note: Blocking cookies may impact site functionality.

Do Not Track

While we respect your privacy choices, we currently do not respond to Do Not Track (DNT) signals due to the lack of consistent industry standards.